Mike Eastman is the Vice President of Customer Service Strategy & Operations at the Tucson Center of Excellence. He’s also a veteran, an aviator and an all-around fascinating guy. In this Q & A with Mike, find out why he firmly believes that emotional connection is not only the key to effective leadership, it’s also […]
Celebrating the Holidays by Celebrating Our Customers
The holidays are a time to spread joy and cheer, and a great opportunity for us to thank and appreciate our customers. This past holiday season, we celebrated by sending out local technicians to surprise and delight some of our customers with an extra special gift as a part of our “Festive Fleet.” Technicians nominated […]
Making Your Home Smart(er): One command to Comcast Voice Remote turns off your lights, tracks your kid
Imagine controlling all of the smart and WiFi connected devices in your home just by speaking to your X1 voice remote. Or, consider all of the apps you could delete from your phone if you had one, seamless platform that could communicate with all of your smart devices instead of dozens of separate applications. Now, […]
2018 is Off to a Fast Start #NeedforSpeed
Like most people, we are starting off the New Year wanting to connect more and faster with the moments that matter. To ensure we can keep up with our favorite sports, or Hollywood Award shows, Comcast increased the speeds of its Xfinity Internet service packages for existing customers in Arizona at no additional cost. No […]
Phone Finder for Xfinity Mobile Makes Lost Phones a Thing of the Past
Comcast announced the introduction of Phone Finder for Xfinity Mobile customers. Phone Finder gives customers the ability to search for and locate their mobile phone in their home with the X1 voice remote, making a lost phone in your home a thing of the past. To use, Xfinity Mobile customers can simply say “Xfinity Mobile, […]